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The interests of tenants, owners, cleaning contractors and workers in the Property Services industry are served by low turnover in cleaning staff, high levels of training and low levels of occupational illness and injury.
The Vision
- A better cleaning industry will ensure that all parties collectively receive quality property services.
- The deliverer and recipient of quality property services stand to benefit from this document.
- A better cleaning industry will mean that building owners can plan on certainty in the labour costs underpinning service contracts if they know that sudden increases in costs will be avoided.
Change is only possible through agreement
An appropriately high standard of cleaning, together with the creation of good jobs capable of providing a fair reward for the effort expended, can only occur where cleaning contracts are designed to permit these results.
Workers in the industry need to be treated fairly
Employees will enjoy secure employment with fair pay for reasonable work rates and safe working conditions.
Service providers/owners must display high ethical and corporate standards
Responsible organisations should bid for and win work based upon ethical principles.
- All parties will demonstrate an understanding for and a commitment to the values and standards of corporate responsibility adopted by their clients and commit to ensure safe, fair, and equitable working conditions for their own staff.
- Property owners also expect any contracted firm (whether providing professional services to either the tenant or the property owner) to recognize and commit to principles of corporate responsibility.
All parties agree that services such as cleaning and maintenance are essential to the good management of commercial properties.
The stakeholders in the building services industry are committed to working toward a quality focused cleaning industry:
- Where clients receive and pay for good service,
- Where reputable Service providers bid and win work based on fair contracting principles and reasonable reward, and
- Where cleaners enjoy good jobs with sufficient hours, fair pay, reasonable work rates and safe conditions.
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This page was last updated on:
08-Jun-2009
and is current.
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